Refunds & Returns

30 Day Money Back Guarantee

At Tweeny Skin, we are committed to providing you with the highest quality skincare products that are specifically formulated for tweens and teens. We understand that everyone's skin is different, and what works for one person may not work for another. That's why we are proud to offer a 30-day money back guarantee on all our product purchases.

We want you to feel confident in your purchase and be completely satisfied with your Tweeny Skin products. If for any reason you are not happy with your purchase within the first 30 days, simply contact our customer support team at hello@tweenyskin.com and we will be more than happy to assist you. We stand behind the effectiveness and quality of our products and want to ensure that you have a positive experience.

Your tween's skin deserves the best care, and we are here to make sure you find the perfect products for their unique needs. So go ahead, try our skincare products risk-free for 30 days and see the difference they can make in your tween's skin health. We're confident that you'll love the results, but if for any reason you don't, we've got you covered with our 30-day money back guarantee. Shop with confidence at Tweeny Skin knowing that your satisfaction is our top priority. Your tween's skin deserves the best, and we are here to help them glow and grow through their tweenage years. Experience the difference with Tweeny Skin today and take advantage of our 30-day money back guarantee.

We can't wait for you to join our happy and satisfied customers! Please note that our money back guarantee is applicable to product purchases made on our website only. Shipping and handling fees are non-refundable.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

INCORRECT OR FAULTY PRODUCT? - If you have received the incorrect product, or a product is damaged or faulty, please provide details (including photos) within 7 days of purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please contact our customer care team at hello@tweenyskin.com and include your order confirmation number in the subject line so we can find your order easily and process your request promptly. Please note shipping charges will be deducted from your refund.